Difficult work relationships: using the drama triangle to escape the cycle                                                                              By Alex Patient As a leadership coach, I often encounter clients who struggle with managing difficult relationships in their professional lives. One of the most powerful tools I use to help them is the Drama Triangle, a model that highlights the destructive roles … Read more

Are You Ready to Make This Your Best Year Yet? Imagine a year where everything you’ve hoped for—both personally and professionally—becomes reality. A year where you overcome self-doubt, where imposter syndrome no longer holds you back, and where each step you take brings you closer to your most meaningful goals. That year is within your … Read more

Wide-Angled Empathy: The Key to Becoming a More Effective Manager                                                                              By Alex Patient How can I build EQ – my emotional intelligence? In today’s fast-paced work environments, managers are often presented with challenges, complaints, or stories from their team members. It’s easy to naturally empathize and align with the person telling their story. However, … Read more

First-time leaders: the 5 most common mistakes                                                                              By Alex Patient In my mid-twenties I was given a team to manage. I believe I was given this responsibility because I was able to produce and present high-quality reports for senior management…and because I kept asking for opportunities. So on Day One as a new manager, … Read more

Middle management isn’t what it used to be. Recent research from Harvard Business School reveals a shift in organisational expectations, with a preference for managers that support autonomy and creativity among employees, emphasising coordination and collaboration across functions to achieve goals effectively. The preference is to act ““less as Army commanders and more as basketball … Read more